Responsible Gaming

Gaming Should Be Entertainment

At Live at 1550 Alberni, we believe that online casino gaming should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. While we offer fast payouts and exciting games, it's important to remember that the house always has an edge. Only gamble with money you can afford to lose, and set strict limits on your time and spending.

Age Verification

Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). We are committed to preventing underage gambling and verify the age of all players during registration. If you are under 18, please do not create an account on our platform.

Warning Signs of Problem Gambling

Recognize these common indicators that gambling may be becoming a problem:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Concealing the amount of time or money you spend gambling from friends or family
• Increasing stakes: Needing to gamble with larger amounts to get the same excitement
• Failed attempts to quit: Repeatedly trying and failing to control your gambling
• Neglecting responsibilities: Gambling interferes with work, school, or personal relationships
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems
• Financial difficulties: Borrowing money to gamble or gambling with money meant for bills and essentials
• Withdrawal symptoms: Feeling irritable or anxious when you try to stop or reduce gambling

If you recognize any of these signs in your own behavior, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control of your gambling:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
• Loss Limits: Set a limit on how much you're willing to lose during a specified period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Session Time Limits: Automatically log out after a set period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gambling activities

Contact our customer support team to activate any of these features. Your well-being is our priority.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available:

Canadian Resources

• Responsible Gambling Council (RGC)
  Website: www.responsiblegambling.org
  Information and resources for problem gambling in Canada
• Gamblers Anonymous
  A peer-support fellowship offering meetings across Canada for people with gambling problems
• Addiction Services in Your Province:
  Most Canadian provinces offer free counseling services. Contact your provincial health authority for local support options.

International Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

If You Need Help

Seeking help is a sign of strength, not weakness. If you believe you have a gambling problem, or if gambling is affecting your life, your finances, or your relationships, please reach out to one of the organizations listed above. Professional counselors are available 24/7 to provide confidential support.

Remember: It's never too late to take control. Help is available, and recovery is possible.